FAQ

WATCH THIS VIDEO FOR ANSWERS TO COMMON QUESTIONS

1. What’s the difference between the DIY guide and full-service repair?

The DIY guide teaches you step-by-step how to dispute inaccurate or questionable negative items yourself using your legal rights.

Full-service repair means our team handles the dispute process on your behalf after reviewing your credit profile.

Choose the option that fits your budget, time, and comfort level.

2. Is this legal?

Yes. Both our educational materials and services operate within federal credit reporting laws. The DIY guide is for educational purposes and explains how to properly dispute inaccurate information.

3. Are results guaranteed?

No. Results vary based on your individual credit profile and the accuracy of the accounts being disputed. No ethical credit repair service can legally guarantee specific outcomes.

(This builds serious trust.)

4. How do I know which option is right for me?

The DIY guide is best if:
• You want to save money
• You’re willing to follow instructions
• You prefer handling things yourself

Full service is best if:
• You’re overwhelmed
• You don’t have time
• You prefer professional assistance

5. What types of negative items can be disputed?

Both options focus on disputing inaccurate or questionable items such as:
• Collections
• Charge-offs
• Late payments
• Certain other negative accounts

Accurate, verified debts cannot simply be removed.

Very important wording.

6. How long does the process take?

Timelines vary depending on your situation and how creditors respond. Some individuals may see changes within 30–60 days, while others may take longer.

7. Is the DIY guide a subscription?

No. The guide is a one-time purchase with instant access. There are no recurring charges.

Full-service repair, however, may involve structured payment terms depending on the plan selected.

8. Can I upgrade from the guide to full service later?

Yes. If you purchase the guide and later decide you want professional assistance, you can book a consultation to discuss full-service options.

This one increases lifetime value quietly.

9. I didn't receive my email with the digital download.

The digital downloads will come in a separate email from your receipt. Please be sure to check your spam folders for this email. As for some reasons it tends to end up in spam often.

8. After I purchase full service when will I hear from someone?

After purchasing and sending in requesting documents, someone will be in touch within 3 business days.